Since the owners of Splendora Café & BBQ in
Splendora, TX, deployed the MICROS e7 Point-of-Sale (POS) solution in March
2007, they have increased store sales by reducing costly oversights and
order inaccuracies. Now, all food and beverage sales are entered into the
POS, preventing mistakes and omissions from the guest’s bill.
Report management has become more efficient due to the comprehensive
on-demand system, which provides the organized, detailed data required for
staffing, menu management and payroll. Splendora Café’s owners are making
better business decisions through simplified access to information about
operational activities and trends. MICROS e7’s reporting capabilities also
enable them to protect and build profits through key identifications, such
as their best- and least-selling menu items.
The MICROS e7 Workstation 4 (WS4) terminal works well in Splendora Café’s
restaurant environment. Employees enjoy the WS4’s full-color touch-screen
interface because it cuts down on training time and is easy to use. They
also appreciate its low noise level, since the terminal operates without a
fan or hard drive.
“Our sales have increased by a whopping $2000 a week on the same business
volume because the solution enables us to account for everything,” said
Rodrigo Tomayo, manager of Splendora Café. “We also value the major
improvement and time savings we’ve experienced in balancing our books due to
the MICROS e7 system.”